Privacy for providers
How ACHISE Providers collects, uses and protects the details of providers who apply and work with ACHISE.
What we collect
Your name, WhatsApp number, business details, the services you offer and where you work; your PAN, bank details, ID and business documents; the messages you send to ACHISE Providers; and sign-in records (device and time).
Why we use it
To verify you, to offer you work orders that fit, to pay you, to keep the records the law requires, and to keep the portal secure.
How it is protected
PAN, bank account numbers and all documents are stored encrypted. Only the ACHISE teams that verify and pay providers can see them, and every view is recorded.
Who else sees it
Only services needed to run the portal - WhatsApp, Telegram, Facebook Messenger or Instagram for messages (the app you choose to write in) and banks for payments - under their own privacy terms. On Messenger and Instagram we see only your public profile name and your messages until you connect your number with a code from your own WhatsApp. We do not sell your details.
How long we keep it
For as long as you work with ACHISE, and afterwards for as long as the law requires (for example payment and tax records).
Your choices
You can update your details in the portal, ask for a copy, or ask us to close your account and delete what the law allows - including the link between your Facebook or Instagram chat and your number. Write to [email protected], or on WhatsApp, Messenger or Instagram.